UnitedHealth Group Incorporated | Apology letters to the family member(s) and those personally affected by coverage denial at UnitedHealth Group Incorporated

Status
Omitted
AGM date
Resolution details
Company ticker
UNH
Lead filer
Individual
Resolution ask
Adopt or amend a policy
ESG theme
  • Governance
ESG sub-theme
  • Other
Type of vote
Shareholder proposal
Filer type
Shareholder
Company sector
Health Care
Company HQ country
United States
Resolved clause
UnitedHealth Group should incorporate a 3rd party auditing process for auditing previous customer denial claims, particularly where a death was involved, to determine if denial letters included factually incorrect and insensitive information. If it is determined that the claim(s) should not have been denied, our company should write apology letters to the family member(s) and those personally affected by the coverage denial. These letters should be hand signed by at least one executive board member and at least one member of the board of directors of UnitedHealth Group.

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