It is proposed that the Board of Directors take the following measures to protect the organization and prevent the risks associated with the disengagement of savers and investors, who are often individual retail shareholders: 1. Improving the voting experience • Work with transfer agents to simplify and make the voting process more accessible, including voting at meetings (virtual or in person) and proxy voting; • Interactive guides and explanatory videos to demystify the business on the agenda; • Personalized reminders or light incentives to encourage voting. 2. Modernizing communications • Make communications clearer, more attractive and tailored to individual retail shareholders; • Accelerate the adoption of technological solutions (simplified electronic voting); • Optimize online voting platforms to make them more user-friendly on mobile devices; • Increase shareholders’ access to information, particularly those less familiar with digital technologies (paper newsletters, help lines, etc.). 3. Engaging on specific issues across generations • Integration of strategic or societal topics likely to generate greater interest among young investors (climate, inclusion, AI, etc.); • Highlighting shareholder proposals and corporate governance issues in a simplified format. 4. Documenting attendance • Disclosure in the circular, in a dedicated section with a summary table, of detailed information on attendance at meetings (in person and virtual, broken down), from a historical perspective over several years (at least since before COVID), including, where possible: i. ii. iii. the number of votes cast in absolute figures (and not just as a %), the quorum, the number of outstanding voting shares (broken down by class, including shares with multiple voting rights), iv. the number of shareholders (natural or legal persons, objecting or non-objecting beneficial owners [OBO/NOBO]) present and: v. the number of proxy holders (natural persons) representing them.