Truist Financial | Report on risks from misalignment between Company policies and customer base at Truist Financial

Status
Filed
AGM date
Previous AGM date
Proposal number
5
Resolution details
Lead filer
Resolution ask
Report on or disclose
ESG theme
  • Governance
ESG sub-theme
  • Lobbying / political engagement
Type of vote
Shareholder proposal
Filer type
Shareholder
Company HQ country
United States
Resolved clause
Shareholders request the Board of Directors of Truist Financial Corporation conduct an evaluation and issue a report within the next year, at reasonable cost and excluding proprietary information and disclosure of anything that would constitute an admission of pending litigation, evaluating how Truist’s policies, public statements, and corporate partnerships may be misaligned with the values of its customer base, and how such misalignment may expose the company to significant legal, regulatory, and reputational risk.
Supporting statement
Truist Financial Corporation is a major financial institution with a diverse customer base and a fiduciary duty to its shareholders. Despite the company’s prominence and even its recent steps1 toward depoliticization, however, Truist still maintains policies and public positions that reflect controversial ideological commitments at odds with the values of large segments of its customers. These include politicized company stances, including millions of dollars2 in corporate donations which Truist described3 as efforts at “[f]urthering the implementation and integration of racial equity principles,” along with divisive DEI trainings on topics like “unconscious bias.”4 The company’s healthcare practices, as described by the Human Rights Campaign (on whose Corporate Equality Index5 the company receives a perfect score), include “equal health coverage for transgender individuals without exclusion for medically necessary care,” with no explanation of whether the company also covers areas such as detransition care. The company additionally maintains emissions reductions goals,6 and ongoing partnerships with anti-fossil fuel networks such as the Ceres Company Network,7 despite the politicized nature of such commitments and their dubious consistency with Truist’s fiduciary duty. This misalignment has triggered backlash and reputational damage. According to the Viewpoint Diversity Score Business Index,8 the company scores a mere 6% due to concerns including lack of stated viewpoint protections and exclusions9 of certain religious organizations from its philanthropy policies. According to 1792 Exchange’s Corporate Bias Ratings,10 the company is High Risk for corporate bias. Despite Truist’s stated pride in11 the “diversity that exists in the… perspectives, and views of its clients and teammates,” this pride has not extended to real political neutrality in company policies. Such side-taking alienates employees and customers and exposes Truist to litigation and regulatory scrutiny. Recent examples, including Target & Cracker Barrel, exemplify the potential damage created by brand politicization. In the financial sector, concerns over debanking have sparked greater calls for political neutrality at the institutions controlling our nation’s finances. For Truist, threats to brand value caused by politicized company policies & positions can significantly impact consumer trust and long-term growth prospects. Brand value estimates using FactSet analysis place Truist’s brand value at an estimated $2 billion, a large portion of the company’s ~$57B market cap.12 The risk of reputational damage has become a critical concern for shareholders. Truist shareholders deserve clarity on how ideological positioning may be undermining enterprise value—and how the company intends to mitigate these risks moving forward. [1] https://www.charlotteobserver.com/news/business/article301059144.html [2] https://dc.claremont.org/blm-funding-database/ [3] https://web.archive.org/web/20241113092556/https://www.truist.com/purpose/truist-foundation/stories/purpose-built-communities [4] https://filecache.investorroom.com/mr5ir_truist/474/Truist%202020%20CSR%20and%20ESG%20Report%2009022021.pdf [5] https://www.hrc.org/resources/corporations/truist-financial [6] https://www.truist.com/resources/commercial-corporate-institutional/strategic-advice/articles/the-cost- to-reach-net-zero [7] https://www.ceres.org/networks/company [8] https://www.viewpointdiversityscore.org/company/truist-financial [9] https://storage.googleapis.com/vds_storage/document/2025-evidence-items/truist-financial/PC3(1)_Truist-Foundation-Grant-Application-Truist_Apply-for-a-Truist-Foundation-Grant.png [10] https://1792exchange.com/spotlight-reports/corporate-bias-ratings/?c_id=780 [11] https://filecache.investorroom.com/mr5ir_truist/864/2024-Truist-Proxy-Statement.pdf [12] https://finance.yahoo.com/quote/TFC/

DISCLAIMER: By including a shareholder resolution or management proposal in this database, neither the PRI nor the sponsor of the resolution or proposal is seeking authority to act as proxy for any shareholder; shareholders should vote their proxies in accordance with their own policies and requirements.

Any voting recommendations set forth in the descriptions of the resolutions and management proposals included in this database are made by the sponsors of those resolutions and proposals, and do not represent the views of the PRI.

Information on the shareholder resolutions, management proposals and votes in this database have been obtained from sources that are believed to be reliable, but the PRI does not represent that it is accurate, complete, or up-to-date, including information relating to resolutions and management proposals, other signatories’ vote pre-declarations (including voting rationales), or the current status of a resolution or proposal. You should consult companies’ proxy statements for complete information on all matters to be voted on at a meeting.