It is proposed that the board of directors take the following actions to protect the organization and prevent risks related to the disengagement of investors, who are often individual retail shareholders: 1. Improving the voting experience • Work in collaboration with transfer agents to simplify the voting process and make it more accessible, including the voting process at meetings (virtual or in person) and the proxy voting process; • Provide interactive guides and informative videos to demystify the issues on the agenda; • Use personalized reminders or gentle incentives to encourage voting. 2. Modernizing communications • Make communications clearer, more appealing, and tailored to individual retail shareholders; • Fast-track the adoption of technological solutions (simplified electronic voting); • Optimize online voting platforms to make them more user-friendly on mobile devices; • Improve shareholder access to information for those less familiar with digital technologies (paper newsletters, helplines, etc.). 3. Issue-specific and intergenerational engagement i. ii. • Integrate strategic or societal issues likely to generate greater interest among young investors (climate, inclusion, AI, etc.); • Highlight shareholder proposals and corporate governance issues in a plain-language format. 4. Documentation of participation • Disclose in a dedicated section of the proxy circular, with summary table, detailed information on meeting attendance (in person and virtual, broken down), from a multi-year historical perspective (at least from pre-COVID), including, where possible: the number of votes cast in absolute terms (and not just as a percentage); the quorum; iii. the number of outstanding voting shares (broken down by class, including multiple voting shares); iv. the number of shareholders present (individuals and legal entities, objecting beneficial owners and non-objecting beneficial owners); and v. the number of proxy holders (natural persons) representing them