EQUIFAX INC. | Agentic AI at EQUIFAX INC.

Status
Withdrawn
Previous AGM date
Resolution details
Company ticker
EFX
Resolution ask
Report on or disclose
ESG theme
  • Social
ESG sub-theme
  • Cyber security
  • Digital rights
Type of vote
Shareholder proposal
Filer type
Shareholder
Company sector
Financials
Company HQ country
United States
Resolved clause
Shareholders request that the Company publish a report, at reasonable expense and excluding proprietary information, assessing how Equifax manages risks and opportunities associated with its development and deployment of agentic AI.
Supporting statement
quifax sells or shares consumer data records to lenders, employers, landlords, and others who incorporate it into important decisions affecting consumers.  These records encompass sensitive personal data that can include geolocation information, medical or health data, and ?personal data that reveals a person?s sexual orientation or sex life preferences.? [1] Shareholders seek assurances that Equifax?s deployment of Artificial Intelligence (AI) ?agents? will not expose the company to significant legal, financial, and regulatory risk. Experts warn that agentic AI could increase the threat of cyberattacks, [2] reduce privacy protections for consumers, [3] and potentially violate government regulations. [4] Equifax says it is ?inspired by the capabilities? of AI and is increasingly deploying AI agents, which it defines as ?intelligent software entities? with ?the ability to perceive their environment, reason about it, and act independently to achieve a goal.? Equifax has more than two dozen agents in production now, according to its website. [5] However, experts express concern about agentic AI. Daniel Berrick, Senior Policy Counsel for Future of Privacy Forum, a privacy think tank, warns: ?Some AI agents may pursue tasks in ways that conflict with human interests and values, including data protection considerations.? [6] Kennedys, a global law firm, says agentic AI may trigger European Union privacy regulations that grant individuals the right not to be subject to decisions based solely on automated processing that produces legal or significant effects. [7] The integrity of information systems is critical to Equifax. Yet in 2017, Equifax was subject to one of the largest cybersecurity breaches in history, [8] exposing sensitive information for 143 million American consumers and millions in other countries, costing the company up to $700 million in monetary relief and penalties. [9] In 2022, The Wall Street Journal  reported that Equifax ?provided inaccurate credit scores on millions of U.S. consumers seeking loans during a three-week period,? [10] resulting in a class action lawsuit. In 2025, the Consumer Financial Protection Bureau fined Equifax $15 million for failing to conduct adequate investigations of disputed information in credit reports. [11] Equifax acknowledges in its 10-K report that security breaches and disruptions to its information technology infrastructure could severely impact operations, create legal liability, and ?have a substantial negative impact on our business and reputation.? [12] On its website, an Equifax executive states, ?agentic AI is a technology that comes with its own risks, some of which are complex and not part of existing control frameworks,? emphasizing that AI systems should not be ?unexplainable black boxes? as they become more autonomous. ?We believe that explainability is very important as we?re building these sophisticated systems.? [13] RESOLVED:  Shareholders request that the Company publish a report, at reasonable expense and excluding proprietary information, assessing how Equifax manages risks and opportunities associated with its development and deployment of agentic AI.   [1]   https://www.equifax.com/privacy/privacy-statement/   [2]   https://www.technologyreview.com/2025/04/04/1114228/cyberattacks-by-ai-agents-are-coming/   [3] https://privacyinternational.org/news-analysis/5623/do-early-steps-agentic-ai-respect-our-needs-privacy-and-security   [4]   https://www.jdsupra.com/legalnews/preparing-for-the-ai-agent-revolution-7511465/   [5] https://www.equifax.com.au/knowledge-hub/how-agentic-ai-redefining-future-work#:~:text=Leading%20firms%20are%20already%20building,into%20production%20quickly%20and%20confidently .  [6]   https://fpf.org/blog/minding-mindful-machines-ai-agents-and-data-protection-considerations/   [7] https://www.kennedyslaw.com/en/thought-leadership/article/2025/agentic-ai-what-businesses-need-to-know-to-comply-in-the-uk-and-eu/   [8]   https://www.fca.org.uk/news/press-releases/equifax-ltd-fine-cyber-security-breach   [9] https://www.consumerfinance.gov/about-us/newsroom/cfpb-ftc-states-announce-settlement-with-equifax-over-2017-data-breach/   [10] https://www.wsj.com/finance/regulation/equifax-sent-lenders-inaccurate-credit-scores-on-millions-of-consumers-11659467483   [11] https://www.consumerfinance.gov/about-us/newsroom/cfpb-orders-equifax-to-pay-15-million-for-improper-investigations-of-credit-reporting-errors/   [12]   https://investor.equifax.com/sec-filings/annual-reports##document-3802-0000033185-25-000025-2   [13]   https://www.mhc.ie/latest/insights/rise-of-the-helpful-machines  

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