“It is proposed that the board of directors take the following measures to protect the organization and prevent risks related to the disengagement of people with savings and investments, who are often individual retail shareholders: 1. Improve the voting experience • Collaborate with transfer agents to simplify the voting process and make it more accessible; this includes voting at the AGM (remotely or in person) and voting by proxy • Provide interactive guides and explanatory videos to clarify the issues on the agenda • Issue personalized reminders or light incentives to encourage voting 2. Modernize communications • Make communications clearer and more appealing and tailor them to individual retail shareholders • Accelerate the adoption of IT solutions (simplified electronic voting) • Optimize online voting platforms to make them more user-friendly on mobile devices • Make information more accessible to shareholders, especially those who are less familiar with digital technology (paper newsletters, help lines, etc.) 3. Foster engagement based on topics and across generations • Address strategic and societal topics likely to generate greater interest among young investors (climate, inclusion, AI, etc.) • Highlight shareholder proposals and corporate governance issues in an easy-to-understand format 4. Document participation • Disclose in the circular, in a dedicated section with summary table, detailed information on AGM participation (in person and remotely, itemized) over several years (at least since before COVID), namely and when possible: i. The number of votes cast in absolute numbers (not just as a %), ii. The quorum, iii. The number of voting shares outstanding (itemized by category, including multiple voting shares), iv. The number of shareholders (natural or legal persons, beneficial owners, objecting or non objecting (OBO/NOBO)) present, and v. The number of proxyholders (natural persons) representing them.”